bdee Privacy Policy

1. Introduction & Scope

This privacy policy has been prepared on behalf of the bdee platform ("we", "our", "bdee"). It explains what types of personal information we collect from users of our website and services ("you", "user"), how that information is processed, and under what circumstances it may be shared with third parties.

By creating an account or using the services on bdee, you are consenting to the terms of this privacy policy. This policy should be read alongside our Terms and Conditions. We may update this policy from time to time; any changes will be published on this page.

The policy on this page applies only to individuals aged 21 or above, as bdee services are not intended for minors.

2. What Information We Collect

bdee collects information from various sources. The types of information collected are described in detail below:

Information You Provide Directly

Information you personally provide during account registration and use of our services includes:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Bank account or mobile financial service (bKash, Nagad, Rocket, Upay) details — for processing transactions
• Identity verification documents (where applicable)
• Information provided during support contact or details of a complaint

Automatically Collected Information

When you use the bdee website or services, our systems automatically collect certain technical information:

• IP address and device type
• Browser and operating system information
• Cookies and session identifiers
• Page visit logs, click patterns, and time records
• Referral source and navigation path

Transaction Information

We retain transaction records generated during deposits and withdrawals on bdee. These include the amount, method, date, and transaction identifier. This information is used to ensure financial security and to resolve any disputes.

3. Purpose of Using Information

bdee uses the information it collects only for specific and legitimate purposes. We never use your information for unnecessary or unauthorized activities.

4. Cookie Policy

The bdee website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help us remember information about your visit.

Types of cookies we use

• Essential cookies: Necessary for maintaining login sessions and keeping core services running. These cannot be disabled.
• Functional cookies: Help remember language preferences and user settings.
• Analytics cookies: Used to understand how users interact with the site, which helps improve our services.
• Security cookies: Used to detect fraudulent activity and keep your account secure.

You can control or delete many cookies by changing your browser settings. However, please note that disabling essential cookies may cause some bdee services to not function properly.

5. Sharing Information with Third Parties

bdee does not sell your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

Service Provider Partners

We use trusted third parties for payment processing, technology infrastructure, customer support software, and fraud detection services. These providers may only process information in accordance with our instructions and may not use it for their own purposes.

Legal Obligations

bdee may be required to disclose information in response to a court order, legal process, or a valid request from a competent authority. In such cases, we comply with applicable law.

Financial Security

Relevant information may be shared with the appropriate authorities to detect and prevent money laundering, fraud, or other financial crimes.

Business Changes

In the event of a merger, acquisition, or asset transfer, user information may be transferred. Users will be notified in a timely manner in such cases.

6. Data Security Measures

bdee uses industry-standard technologies and practices to protect your information. Our security framework consists of the following layers:

• SSL/TLS Encryption: All data transmitted between your browser and our servers is sent in encrypted form, making it impossible for third parties to read.
• Data Masking: Sensitive information such as payment account numbers is stored in a partially masked form in our systems.
• Access Controls: Only authorized personnel can access user information on a need-to-know basis.
• Regular Security Reviews: Our systems undergo regular security assessments.
• Firewalls & Intrusion Detection: Active security measures are in place to prevent unauthorized access.

While we strive to maintain the highest level of security, transmitting information over the internet is not entirely risk-free. Nevertheless, bdee always takes the utmost precautions to protect user information.

7. Data Retention Period

bdee retains your personal information only for as long as it is relevant and necessary. The criteria for retention periods are as follows:

Active Accounts

All necessary information is retained while your account remains active. Even after an account becomes inactive, some information may be kept for a defined period for legal and regulatory reasons.

Financial Transaction Records

Transaction records may be retained for an extended period to meet financial regulatory requirements and audit needs.

After Account Closure

When a request to close an account is made, we take steps to delete or anonymize the information as quickly as possible. However, where legal obligations exist, some information may need to be retained for a specified period.

8. Your Data Rights

As a bdee user, you have the following rights regarding your own personal information:

To exercise any of the above rights, please contact the bdee support team. We will process your request in a timely manner.

9. Protection of Minors' Information

bdee services are intended only for individuals aged 21 or above. We do not knowingly collect any personal information from minors.

An age verification process is followed during account registration. If we become aware at any time that someone under the age of 21 has provided information, we will immediately delete that information and close the associated account.

If you believe that a minor has registered on bdee, please notify our support team.

10. Changes to the Privacy Policy

bdee reserves the right to update this privacy policy from time to time. If any significant changes are made, users will be notified in the following ways:

• An updated version will be published on this page.
• A notification may be sent to your registered email address for significant changes.
• A relevant notice about the changes may be shown when you log in to the service.

If you continue to use bdee services after the revised policy is published, this will be considered as your acceptance of the new policy. We recommend reviewing the changes regularly.

11. Contact & Complaints

If you have any questions, comments, or complaints about this privacy policy, please contact our support team. We are available 24 hours a day, 7 days a week.

After submitting a data protection complaint, we will get back to you as soon as possible. bdee always treats user privacy as a top priority and takes all complaints seriously.

To learn more about responsible gaming, visit our Responsible Gaming page. bdee always places user well-being and privacy as its highest priority.